TT Services is providing this facility for Etihad Airways, Partner Airlines and any other Airline Guests. TTServices do hereby declare that they have no role whatsoever in the assessment of a visa application, which is the sole prerogative of the Government of UAE/Immigration Department. Therefore, neither TT Services nor Etihad Airways will in any manner be liable or responsible for any delay in the processing or rejection of any visa applications.

This facility is open for guests visiting UAE travelling on the Etihad Airways, Partner Airlines and also to Guest with valid tickets issued by any Airlines and fulfilling the eligibility conditions announced from time to time by the UAE Authorities.

Issuance and approval of a visa is solely regulated by Government of UAE and governed by their rules and regulations that may be amended from time to time. Etihad Airways will sponsor the guest application subject to guest fulfilling the eligibility conditions.

The facility of applying through UAE Visa Application Centre is open only to Etihad Airways, Partner Airlines and also to Guest with valid tickets issued by any Airlines.

Visa fees are non-refundable under any circumstances whatsoever.

Incomplete Application-Refund Policy:

Applications with incomplete documents or not meeting mandatory requirements or eligibility criteria (age, nationality etc.) will be refunded after deducting administration fee of AED 70 or equivalent in USD per application.

Guests desirous of being sponsored for a visa by Etihad Airways should be holding a valid ticket travelling into Abu Dhabi and onwards from Abu Dhabi issued by Etihad Airways, Partner Airlines also to Guest with valid tickets issued by any Airlines. TT Services will not be responsible for and will not be liable for Guests not been able to travel due to denied boarding offloading, cancellation of flight, delays or and any other cause or circumstances beyond TT Services control. Neither Etihad Airways nor TT Services shall be liable in the case of any change in the date of travel not being communicated to us.

The Guest will be required to fill in a Visa Application Form accurately and submit the same with the applicable visa fees, valid passport and necessary documentation as specified in the Visa Application Form. Guests must hold valid travel documents and comply with the requirements of the Government of UAE/ Immigration Authorities.

The decision to grant or refuse a visa is the sole prerogative of the Immigration Authorities and it is final. In case of rejection of visa application, the applicant will be informed of such, no correspondence will be entertained, no visa fees will be refunded and no reasons will be required to be given. It is understood that whenever the processing of the visa application is prevented, delayed, restricted or interfered with for any reasons whatsoever by UAE Immigration Authorities to process Guest visa application, then Etihad Airways or TT Services shall not be liable to any Guest for any loss or damage which may be suffered as result of such causes and Etihad Airways and TT Services shall be discharged of all its obligations hereunder.

Issuance of a visa or approval on the visa application does not in any way guarantee the Guest the right to enter UAE. The entry is at the sole discretion of the Immigration officer at the Airport. In case of denial of visa or entry into UAE by the Government, Etihad Airways or TT Services shall in no way be liable to Guest in any manner whatsoever.

Etihad Airways or TT Services shall not be liable for any losses or damages, which the Guest may suffer arising from delay in processing or receiving the visa.

The visa is valid as per the Government of UAE/Issuing authorities rules and regulations as amended from time to time. The visa must be availed within its period of validity.

Etihad Airways nor TT Services will be liable to a guest for any changes or cancellations to government regulations that should result in a Guest not being able to travel to or enter the UAE.

Guests will be solely responsible to ensure they fulfil UAE Government requirements for travel which may include Police clearances, medical insurance etc.

Etihad Airways and TT Services shall take all reasonable measures to ensure that information provided by the Guest in its application form shall remain confidential. However Etihad Airways or TT Services shall not be liable for any unauthorized access by any means to that information.

Etihad Airways or TT Services reserves the right to add, alter or vary these terms and conditions at any time without notice or liability and all Guests availing themselves of this facility shall be bound by the same.

Guest expressly declares that they have read and understand these terms & conditions and that they are in compliance thereof.

The processed visa will be sent to you by email with JPEG or PDF format in attached files.

Please ensure correctness of your email ID.

After receiving your visa, you must print your visa for boarding.

Guest are requested to check the correctness of your visa and in case of any discrepancy bring to our notice immediately.

Guest are advised to carefully go through the “Note” printed on your visa for “validity of permit” and “duration of stay”.

96 Hrs/14 days visas are valid only for a period of 14 days from the date of issue so please check the validity of your visa. You need to enter Abu Dhabi before your visa expires.

Only machine readable Passports will be accepted. Hand written Passport will not be accepted.